CohibaHome Electronics is committed to making you happy before, during and after every purchase. If you are not 100% satisfied with your merchandise, we'll gladly exchange it or give you a refund for the full purchase price paid, whichever you prefer. If you live in the Chicago area, you can return or exchange your merchandise directly to our store.
If you have an overweight/oversized item that was shipped to you via a Freight/LTL carrier, CohibaHome will arrange for the carrier to pick the product up directly from your home. The return shipping price will be sent to you before it is picked up. If you decide to cancel the order or refuse the delivery after the order has shipped, you may have to incur return shipping fees.
If you have any questions, please contact our Returns Department at firstname.lastname@example.org
CohibeHome has a 30 day return policy on most items.*
Returns as easy as 1-2-3
Log-in or go to your account to access the order and select the items you want to return. Items must be in their original packaging and condition.
Print your return shipping label and attach it to your original CohibaHome box or any cardboard shipping box. Remove old shipping labels or mark out the original tracking numbers.
Drop your box off at any authorized UPS Shipping Center. We recommend that you return items via UPS insured.